Privacy Policy
Last Updated: January 2025
Information We Collect
We collect information you provide directly to us when you:
- Create an account and register for our services
- Make a cruise booking or purchase
- Participate in our referral program
- Contact us for customer support
- Subscribe to our newsletters or promotional communications
This information may include your name, email address, phone number, payment information, date of birth, passport details (for cruise bookings), and any other information you choose to provide.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your cruise bookings and transactions
- Send you confirmations, updates, and administrative messages
- Respond to your comments, questions, and support requests
- Process and track referrals through our referral program
- Send you marketing communications (with your consent)
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues or fraudulent activity
- Comply with legal obligations and enforce our terms of service
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, cruise line partners, and customer support.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Protection of Rights: We may disclose information to protect and defend our rights, property, or safety, or that of our users or others.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Restricted access to personal information on a need-to-know basis
- Secure authentication and authorization protocols
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@monstercruisecash.com
Support: Visit our Support Center
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct inaccurate or incomplete information
- The right to delete your personal information
- The right to restrict or object to our processing of your information
- The right to data portability
- The right to withdraw consent at any time
